◆ Common questions
Questions people ask first
If yours is not here, just ask when you write to us. You will get a straight answer, not a brochure.
Can I take two services together?
Yes, and most clients do. For example, we build your app (service 4) and run the marketing that launches it (service 1). Or we set up AI (service 3) with two of our staff checking its work (service 2). Each one gets its own quotation and price, but you deal with one person from our side, not three.
Why do I have to pay for a study before the actual work?
Because a fixed price is only honest if somebody has actually looked at your situation. The study tells you what you are running today, what needs to be built, what can go wrong and how long it takes. The report is yours to keep either way. If you give us the work afterwards, we take the study fee off the project price.
Who owns the website, code and accounts?
You do, from the first day. Your Google account, your Facebook account, your domain, your server, your code, your files — all created in your name or transferred to you at the start. Not held by us and handed over at the end. If you stop working with us tomorrow, nothing stops working.
Will you guarantee me first place on Google?
No. Nobody can, because Google decides that, not us. What we do promise is the work we do, the days we deliver it, and the quality of it — and we show you honest numbers every month, including the bad months. If another agency guarantees you rank one, ask them to put a penalty clause in the contract and watch what happens.
Will the AI make mistakes with my customers?
That is exactly why we agree three lists before switching it on. List one: what the AI can do on its own, like answering “where is my order”. List two: what it can only prepare, which your staff read and send. List three: what it must never do — sending money, giving medical or legal advice, or cancelling anything. Moving an item between lists needs your written approval.
How is this different from your other websites?
Akontec does four kinds of business. This site is the services side: marketing, staff, AI, software, IT advice. If you want to outsource a whole department, that is akontec.com. If you want to start a business like a cloud kitchen or a taxi service, that is akontec.pro. If you want to buy cloud, CRM or VOIP products, that is akontec.solutions. Write to us anyway — we will point you the right way.